[. . . ] Launching the installation To launch the installer wizard, either do one of the following: ▪ If you install from the installation CD, insert the CD into the CD-ROM drive and the installation should automatically begin. –ª If you install from a downloaded file double-click the file you downloaded to launch the installer. After launching the installer and accepting the license agreement, the installer will offer two types of installation. [. . . ] However at any time you may open ESET Smart Security to check your protection status or to perform various scanning and maintenance tasks. To start ESET Smart Security do one of following: ▪ Double click on the ESET Smart Security icon located in the Windows notification area (System tray) ▪ On the windows taskbar click Start > All Programs > ESET > ESET Smart Security > Display user interface 4. Entering User name and Password for update If your license has expired and you have received a new User name and Password after purchasing a renewal (or you did not enter your username and password at installation time) enter the new User name and Password in the update setup window. This is vital for the proper functioning of updates and for ensuring that your computer is continually protected against newly emerging threats. In the left pane of the ESET Smart Security screen, select Setup and then click Enter User name and Password on the right. Enter the data you received in the License details window and click OK to confirm The User name and Password are both case sensitive. If you have not entered your User name and Password during installation and no update has been performed yet, we recommend starting the update manually as follows:   5. Computer scanning ▪ Select Update in the left pane of the main ESET Smart Security screen ▪ Click Update virus signature database The update module will connect to the Internet, contact an available ESET update server and download digitally signed update files, which contain the most recent malware signaturesand new definitions for advanced heuristics and other program modules. As soon as a newer update has been installed, ESET Smart Security displays a notification in the system tray area showing the version number of the installed virus signature database. After successful installation and update, we recommended that you perform a complete computer scan for threats. To do this, click Computer scan in the main ESET Smart Security screen and select Standard scan. As long as the scan continues, the status window shows the progress bar as well as the current statistics about scanned and infected files found. If a threat is detected, ESET Smart Security quarantines the file and displays an alert in the system tray area. You should be able to continue working as normal while the scan takes place. [. . . ] In the Subject field, enter a concise description of the issue or question. Next, type in as detailed description of the issue as possible in the Question or issue description field. In addition to the issue description, the program also supports submission of other important information to ESET that can help find the source of the problem. [. . . ]